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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peter Burrows

Peter Burrows

February 7, 2025

5  out of  5
rating by Peter Burrows
"Mitchell did a great job helping me get insurance. Thanks!"
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Kimberly Haynes

February 7, 2025

5  out of  5
rating by Kimberly Haynes
"This Statefarm agency has always been extremely friendly and helpful. They work to get us the best rates on vehicles, our recreational vehicles and our home!"
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Russell Hipple

January 30, 2025

5  out of  5
rating by Russell Hipple
"Tessa was great and super helpful!"
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Ian Hanesworth

January 30, 2025

5  out of  5
rating by Ian Hanesworth
"Tessa was very helpful and spent a generous amount of time answering all my questions about policy options."
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Joe Kast

January 28, 2025

5  out of  5
rating by Joe Kast
"Koby Long, at this office, is easy to work with... and he takes the time to ensure he gets to know what you need. I recommend using Koby any time you are looking for help. The rest of the office staff are pleasant too!"
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Jaylee Albert

January 27, 2025

5  out of  5
rating by Jaylee Albert
"Mitchell was so helpful and friendly. Made my experience quick and enjoyable. Thank you!"
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Melanie Burns

January 24, 2025

5  out of  5
rating by Melanie Burns
"I’ve been with the same insurance provider for years. After receiving zero perks for such loyalty I decided to stop into this local office to see if my current policy could be reviewed and a proposal made to find more coverage and savings . Tessa was absolutely wonderful. She was friendly, thorough, and efficient. Her turn around was so fast - she made me feel valued and that my potential business was important. Moving forward with the switch, she made the transfer EASY. She is truly the best and I’m looking forward to having a local agent!"
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Jeffrey Derrick

January 23, 2025

5  out of  5
rating by Jeffrey Derrick
"Misti and her team, especially Mitchell and Ariel, have been super helpful this week with navigating some new year insurance shifts! Really appreciate the work being done here, very professional team!"
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Lucky

January 23, 2025

5  out of  5
rating by Lucky
"Had a few hiccups but it was a result of the DMV not doing their job properly Mitchell was very patient with my having to fix said DMV problem and helpful in my understanding why my insurance was projected to come up compared to what was quoted online"
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Isaac Faughn

January 22, 2025

5  out of  5
rating by Isaac Faughn
"Koby is awesome at his job! He got me set up with my new policy very efficiently and was clear and to the point with any explanations! Thanks Misti Svoboda State Farm and crew!"
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Sybil Lynn

January 20, 2025

5  out of  5
rating by Sybil Lynn
"I have been holding off calling My insurance company because I was worried that my questions could not be helped over the phone. Not only did Tessa answer all of my questions (over the phone) but she went above and beyond and helped to make my insurance plan work for me. She also helped explain to me every detail and aspect I was confused about and she patient with all of my questions."
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Donelle Ricketts

January 14, 2025

5  out of  5
rating by Donelle Ricketts
"Tessa has been responsive and helpful! Just what you need in an insurance representative!"
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Shaelyn Zimmerman

January 14, 2025

5  out of  5
rating by Shaelyn Zimmerman
"Tessa was awesome in helping me go over my insurance policies and was able to answer all of my questions. Highly recommend her and this office!"
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Katelyn Rhodes

January 14, 2025

5  out of  5
rating by Katelyn Rhodes
"After struggling to get an agent in Missoula to follow through and move my policy, Tessa was extremely helpful and made it super easy! She is professional yet made me feel welcome and comfortable. Happy to have my policy here in town now and with such a friendly office!"
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Scott Kramer

January 6, 2025

5  out of  5
rating by Scott Kramer
"This is the best insurance team I have ever worked with. They are always right on it and help us in so many ways with car, home and everything in between. Simply the best."
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Matt Nichols

December 30, 2024

5  out of  5
rating by Matt Nichols
"Mitchell from the Misti Svoboda Agency was super knowledgeable and responsive in helping me understand my options and purchase several insurance policies from State Farm. Highly recommend!"
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Kellie Jansma

December 18, 2024

5  out of  5
rating by Kellie Jansma
"Tessa helped me set up an auto insurance plan for my new car, she was wonderful and so sweet!"
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Gary Edgar

December 13, 2024

5  out of  5
rating by Gary Edgar
"Aerial and Mitchell were on their game… Made the insuring of my two classics, easy and straightforward… It was great to work with them!"
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Lisa Marie

December 11, 2024

5  out of  5
rating by Lisa Marie
"As a business owner in a completely unrelated industry, understanding the fine print of insurance is intimidating to say the least. From the moment I was connected with Koby, he took the time to do thoughtful research into the best options for my situation. Koby was incredibly thorough in his explanations which allowed me make the best choice for my business. Thank you Koby for your professionalism and patience during this process and educating me in a realm that is not most small business owner's forte. I feel great knowing Misti and her team are here locally in our area to help if it were ever needed"
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Jeanne

December 9, 2024

5  out of  5
rating by Jeanne
"Great experience today with this State Farm office. I had an urgent request that they were able to fulfill. The agent was patient as I went through all my questions and options. My experience with State Farm in the past was always good so I am glad to be back with them!"
We responded:
"Welcome back Jeanne, we are so happy we were able to care of your needs! "
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Maureen Bricker

November 30, 2024

2  out of  5
rating by Maureen Bricker
"Incredibly friendly customer service (shoutout Ariel). However, during my 6 month policy I experienced inconsistent billing, seemingly due to a lack of communication between the underwriters and the customer service staff. Additionally, I just switched to another State Farm office and it dropped my monthly rate by $100…"
We responded:
"This is an incredibly misleading review. Rates from one State Farm office to another will always be the same. Unless your coverages were changed, you would never see a savings by switching offices. When we make changes on your policy that can sometimes take some time. We too get frustrated by this as it can make your bill fluctuate. Glad Ariel was able to do her best to help you. "
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JM Foster

October 26, 2024

5  out of  5
rating by JM Foster
"My car is really old and I carry liability only. The old car broke down and my dealership rented a very nice 2024 $38,000 vehicle to me while mine was being repaired. I drove about 4 blocks before I panicked realizing that my insurance wasn't adequate. I called State Farm and Ariel fixed my problem in less than 10 minutes and for only $39. Excellent customer service is something you can count on with this agency. Thanks very much Ariel!"
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Jacob Allman

October 22, 2024

5  out of  5
rating by Jacob Allman
"Tessa helped me get all set up with insurance and made sure all my questions got answers with great assistance and always being kind. Super glad I went with state farm!"
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Eli Favro

October 17, 2024

5  out of  5
rating by Eli Favro
"Tessa has been incredibly helpful, providing me with clear answers to my many, many questions! I feel very comfortable recommending the whole team!"
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Erin B

October 11, 2024

5  out of  5
rating by Erin B
"I recently moved to Missoula and, as a result of that move, had to switch my insurance over. After I contacted my current agent to let them know about my move, they were quick to get me in touch with Misti’s office. Tessa gave me a call that day to go over my new insurance premiums and some other options that State Farm has to offer. After I hung up with Tessa, my boyfriend asked me who I was on the phone with, and when I told him it was my car insurance company, he was shocked. He assumed by the way Tessa and I were chatting that we were old friends. I certainly felt that way while on the phone with her as well! While I hope I don’t have to get in touch with State Farm any time soon, I know I’m in good hands with Tessa and Misti!"