Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JM Foster

JM Foster

October 26, 2024

5  out of  5
rating by JM Foster
"My car is really old and I carry liability only. The old car broke down and my dealership rented a very nice 2024 $38,000 vehicle to me while mine was being repaired. I drove about 4 blocks before I panicked realizing that my insurance wasn't adequate. I called State Farm and Ariel fixed my problem in less than 10 minutes and for only $39. Excellent customer service is something you can count on with this agency. Thanks very much Ariel!"
Profile photo of Jacob Allman

Jacob Allman

October 22, 2024

5  out of  5
rating by Jacob Allman
"Tessa helped me get all set up with insurance and made sure all my questions got answers with great assistance and always being kind. Super glad I went with state farm!"
Profile photo of Eli Favro

Eli Favro

October 17, 2024

5  out of  5
rating by Eli Favro
"Tessa has been incredibly helpful, providing me with clear answers to my many, many questions! I feel very comfortable recommending the whole team!"
Profile photo of Erin B

Erin B

October 11, 2024

5  out of  5
rating by Erin B
"I recently moved to Missoula and, as a result of that move, had to switch my insurance over. After I contacted my current agent to let them know about my move, they were quick to get me in touch with Misti’s office. Tessa gave me a call that day to go over my new insurance premiums and some other options that State Farm has to offer. After I hung up with Tessa, my boyfriend asked me who I was on the phone with, and when I told him it was my car insurance company, he was shocked. He assumed by the way Tessa and I were chatting that we were old friends. I certainly felt that way while on the phone with her as well! While I hope I don’t have to get in touch with State Farm any time soon, I know I’m in good hands with Tessa and Misti!"
Profile photo of Bluqwell P

Bluqwell P

October 8, 2024

5  out of  5
rating by Bluqwell P
"Tessa was a dream to work with while applying for a business policy. Her communication and professionalism is unmatched and I am happy that Statefarm takes care of my insurance and me!"
Profile photo of Jason MF

Jason MF

October 3, 2024

1  out of  5
rating by Jason MF
"Misti was a referral from a family member who works with her. Unfortunately Misti has not responded to my queries and after reaching out to other people in the community I have determined that Misty is truly only after clients who benefit her and her office. I’m sorry my needs weren’t up to par 👎🏻"
We responded:
"Hi Jason, I checked our call logs and email correspondence over the last few months and we don’t have any record of you reaching out. I have a small team and none of them know who you are but if you give us a call we are more than happy to help you with any quote you may need. 406-552-0730. "
Profile photo of Anna Meteyer

Anna Meteyer

September 6, 2024

5  out of  5
rating by Anna Meteyer
"I have had insurance with statefarm since 2017. A few years ago when I moved to montana I switched agencies to the Misti Svoboda Agency and I'm so happy with the service I have received. All the agents there are communicative, prompt, friendly, and have my best interest in mind. They believe in the work they do and this shines through in my interactions with them! Appreciate yall."
We responded:
"Thank you so much Anna. "
Profile photo of Stuart Hackett

Stuart Hackett

August 31, 2024

5  out of  5
rating by Stuart Hackett
"So my need became a reality when the term insurance I had was at the end of it's term and the premiums were going through the roof to continue with that policy. I finally had to pursue something different and had Tessa work on solutions for me. I glaze over when discussing insurance, probably why I'm in this situation. But, Tessa figured out a solution to provide what I needed and followed up promptly and communicated with me such that I had all documents filled out and new insurance way faster than expected. No run arounds and thats the way I like it."
We responded:
"Thanks for the review Stuart!"
Profile photo of Ashlie Collins

Ashlie Collins

August 30, 2024

5  out of  5
rating by Ashlie Collins
"Called to chat and get advice from Koby and he was able to talk me through what I needed. He was very helpful and was very easy to talk to. Made a very welcoming atmosphere and helped me out. Highly recommend!"
We responded:
"Thank you Ashlie."
Profile photo of Dylan Dudley

Dylan Dudley

August 30, 2024

5  out of  5
rating by Dylan Dudley
"Koby Long was great to work with! He was very responsive and helped answer my questions!"
We responded:
"Thanks Dylan! "
Profile photo of Tessa Petersen

Tessa Petersen

August 30, 2024

5  out of  5
rating by Tessa Petersen
"Koby has been one of the most thoughtful and understanding people I have ever worked with"
We responded:
"Thanks Tessa!"
Profile photo of Doug Ferguson

Doug Ferguson

August 30, 2024

5  out of  5
rating by Doug Ferguson
"They were wonderful in helping me understand my bill. She took the time to answer my questions and gave me options on how I could reduce my costs. If you need help, definitely call Laurie at Misti's office."
We responded:
"Thank you Doug!"
Profile photo of Vincent Follaca

Vincent Follaca

August 27, 2024

5  out of  5
rating by Vincent Follaca
"Tessa helped me switch over my insurance from out of state and she made it super easy! Super friendly too!!"
We responded:
"Thank you Vincent for the review! "
Profile photo of Taylor Margot

Taylor Margot

August 23, 2024

5  out of  5
rating by Taylor Margot
"Laurie Ferguson, our account executive, is a total rockstar."
We responded:
"Thank you Taylor! "
Profile photo of April Padget

April Padget

August 15, 2024

5  out of  5
rating by April Padget
"Ariel was pleasant & very responsive to our questions. We were able to obtain what we needed in just a day or two."
We responded:
"Thank you April. We love having Ariel on our team! "
Profile photo of Scott Mills

Scott Mills

July 30, 2024

5  out of  5
rating by Scott Mills
"Misti and her team are incredible. They have always been prompt, competent, and -- when tough things happened -- kind and compassionate."
We responded:
"Than you for the kind words Scott. We are always here for you if you need us. "
Profile photo of Taylor Pickering

Taylor Pickering

July 29, 2024

5  out of  5
rating by Taylor Pickering
"Koby was amazing to talk to and very helpful! Thank you Koby!"
We responded:
"Thank you Taylor. Koby is awesome."
Profile photo of Nick Dorsing

Nick Dorsing

July 24, 2024

5  out of  5
rating by Nick Dorsing
"Koby was excellent to work with and was incredibly helpful."
We responded:
"Thank you Nick! Glad Koby was able to help you with your insurance needs! "
Profile photo of C Lambert

C Lambert

July 19, 2024

4  out of  5
rating by C Lambert
"Tessa was a great help with setting up our insurance so that we have a safety net in case of long-term injury! Thank you for helping us!"
We responded:
"Thank you!! Tessa is a huge asset to my agency. "
Profile photo of Kayla Mcbride

Kayla Mcbride

July 18, 2024

5  out of  5
rating by Kayla Mcbride
"Tessa has been great. She returns phone calls and emails very quickly. She also recently called me to let me know i was missing out on a really great benefit to go with my renters insurance and was very quick to get it remedied."
We responded:
"Thank you Kayla. "
Profile photo of Penny Cooper

Penny Cooper

July 3, 2024

5  out of  5
rating by Penny Cooper
"With an auto, rental, and life policy I often have a lot of questions and Laurie has been so patient and kind while helping me! In fact every time I have called Misti’s agency I have gotten superb levels of customer service. Thank you for all you do!"
We responded:
"Thank you Penny! "
Profile photo of Nicole Hackett

Nicole Hackett

July 1, 2024

5  out of  5
rating by Nicole Hackett
"Tessa was amazing to work with. I'm just getting my own insurance, so I had a lot of questions and concerns and she made me feel very at ease and helped me understand all of my options. Thank you!"
We responded:
"Thank you Nicole! "
Profile photo of Travis Hackett

Travis Hackett

June 28, 2024

5  out of  5
rating by Travis Hackett
"Tessa helped me out with home and auto coverage, in the end she saved me a bunch of money and was always on hand to lend a helping hand whenever I had questions. I would highly recommend this agency!"
We responded:
"Thank you, Travis, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Tessa, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Robin Stedman

Robin Stedman

June 24, 2024

5  out of  5
rating by Robin Stedman
"Always and every time, a great customer service experience. All in this office, are patient and efficient. Our businesses and family recomend Misti's State Farm office."
We responded:
"Thank you Robin. "
Profile photo of Dave Haverly

Dave Haverly

June 19, 2024

5  out of  5
rating by Dave Haverly
"Had a great experience talking with Koby. Very knowledgeable and outgoing with his work."
We responded:
"Thanks Dave! Glad to hear koby was able to help. "